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Privacy Policy

 

Effective date: April 13, 2017

PRIVACY POLICY

1.       OVERVIEW

This privacy policy describes how CFE Media LLC (“we,”“our,” “us”) maintains, uses and shares information that we may collect when you use CFE Media’s websites located at www.cfemedia.com, www.controleng.com, www.csemag.com, www.plantengineering.com, www.oilandgaseng.com and CFEEdu.cfemedia.com (collectively, “Sites”); mobile applications (collectively, “Apps”), including those for Control Engineering, Plant Engineering and Consulting-Specifying Engineer; and all services, databases and other information made available by means of any of the Sites or Apps (collectively, together with the Sites and the Apps, the “Services”).

We may change this privacy policy from time to time.  Any such changes will be posted here.  If we make a material change in the way we use your Personal Information (as defined below), we will prominently note the change on the Services.

2.       WHAT PERSONAL INFORMATION WE COLLECT.  

Some of the information we may collect when you use the Services, such as your name, title, company name, postal address, email address or telephone number, or, if you buy something, your credit/debit card or other payment information, may allow you to be identified.  We call this type of information “Personal Information."

3.       HOW WE COLLECT AND USE PERSONAL INFORMATION.

(a)     Education Platform.  If you use our online teaching platform, you will need to provide certain Personal Information to register, e.g., the kind of information you would have on your business card.  We use this Personal Information to provide you with your certificate upon completing a course, to alert you about future courses and other products or services that we think may be of interest to you and for our internal research purposes.  If you are using this service pursuant to a subscription of your employer or business, information that you provide while using this service may be made available to such entity. If payment is required for your subscription, you will need to provide payment information, such as charge card credentials, as described below.

(b)    Information Products. If you want to subscribe to one of our e-newsletters, magazines or other information products or services, you will need to provide relevant contact and, if applicable, payment information.  We will use this information to provide the product or service to you, to communicate with you regarding the product or service, and to let you know about other products or services that we think may be of interest to you.

(c)     Buying Intentions.  We may ask you about your company’s purchasing intentions and criteria, such as what you recommend, plan to buy, etc.  Your response to these questions is voluntary.  If you do choose to respond, we may share this information with our sponsors or promotion partners who may use this information for marketing purposes.

(d)    Promotion Partners.  CFE sometimes shares Personal Information with carefully selected companies who offer products or services we think might be of interest to you. If you prefer not to have your information shared, simply unsubscribe by clicking on the unsubscribe link at the bottom of any of our e-newsletters or by contacting us as indicated below.

(e)     Chatrooms, Blogs or other Forums.  We may provide an opportunity for you to post information to a chatroom or forum, as a comment to a blog entry or by means of other publicly accessible areas of the Services.  If we do so, any information that you provide may be publicly displayed. We urge you not to provide any Personal Information or anything else that you wish to remain private in such a context.

(f)      Surveys.  We may ask you to complete surveys or opinion polls from time to time.  Participation is voluntary.  We only use and publicly disclose the information that we collect from surveys or polls in an aggregate manner, not in individually identifiable form, to allow us to improve our Services or learn more about our customer base.

(g)    Inquiries.  If you send us a comment or question or make an inquiry to customer support, we will retain the information that you provide to us for the purpose of responding to you, as well as for improving the Services.

(h)    Visitors.  If you are just visiting the Services and not requesting information, making a purchase, contacting us or otherwise voluntarily submitting Personal Information, we do not ordinarily collect any Personal Information about you except through web logs, as described below. In that case, we obtain the information that you provide and will use it to respond to your inquiry or request. We do not share any of this information with anyone else, except to respond to your request, if you consent, or as otherwise described in this privacy policy.

(i)      e-Commerce.  If you pay for something on the Services, such as a subscription to our online education platform, and you furnish your credit/debit card number or other payment information for such purpose, we will only use this information to fulfill your purchase.

(j)      Web Logs.  We maintain web logs that automatically record basic information about everyone who visits the Services. We use web log information to help us design our website, to identify popular features, to improve our services, and for other managerial and analytic purposes.    These logs contain:

·      The Internet domain from which you access the Services.

·      Your IP address.

·      The type of browser and operating system that you use.

·      The date and time you visited the Services.

·      The pages that you visited on the Services.

·      The address of the website you linked from to get to the Services.

(k)    Cookies.  We use cookies and may use similar technologies to help you navigate the Services, to allow us to learn how you use the Services, and to improve the Services. Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not reveal any Personal Information unless you choose to provide this information to us by, for example, making a purchase. From time to time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Services.  If we do so, the information provided to such third parties will not include Personal Information. The use of cookies by any partners or service providers is not covered by our privacy statement.  We will not have access to, or control over, these cookies.

(l)      Communicating with You.  We may use your Personal Information for the purpose of communicating with you and responding to your inquiries. 

(m)   Service Providers.  We contract with third party service providers to perform functions for us. For example, our online education platform is hosted and operated by a third party. We may also engage service providers for technical support, website development, payment processing and other functions. These service providers may be given access to Personal Information for the purpose of performing those functions, but they will be contractually bound to maintain the confidentiality of the information and not to use it for any other purpose.

(n)    Social Media; Streaming. The Services may include social media features, such as links that allow you to follow us. These features may collect information about your IP address and which page you are visiting on the Services, and they may set a cookie to make sure the feature functions properly. Your interactions with these features are subject to the privacy policies of the companies that provide them.

 

(o)    Geolocation. If you use a mobile device to access the Services, we may collect certain additional information. We may receive information about your location and your mobile device, including a unique identifier for your device, your mobile operating system, and the type of mobile Internet browser that you use. We may use this information for research purposes or to facilitate providing you with services. Most mobile devices provide users with the ability to disable location services.

4.       BUSINESS TRANSFERS.

If we were to transfer all or substantially all of our assets to another business, one of the assets we would likely include in the transfer is our database of Personal Information.  

5.       DISCLOSURES FOR LEGAL REASONS. 

We will disclose Personal Information when we are required to do so by law, regulation or securities exchange requirements, for example, in response to a court order or subpoena. We also may disclose such information in response to a law enforcement agency's request or when we believe such disclosure is appropriate to protect our legal rights or to safeguard anyone’s property or safety.

6.       LINKS TO OTHER WEBSITES.

The Services may include links to other websites whose privacy practices differ from ours. If you submit Personal Information to any of those sites, your information will be governed by their privacy policies.

7.       YOUR PRIVACY CHOICES.

If you would like us to stop sending you email or other communications or not share your Personal Information with our promotion partners, or if would like to access your registration information to correct or delete it, you may send us a request using the contact information at the end of this Privacy Policy.  You may also use the unsubscribe links that we include with e-newsletters to unsubscribe from receiving them anymore. We will fulfill any opt-out requests within ten (10) business days.  We take reasonable steps to ensure that the information we collect is reliable for its intended use, accurate, complete and current.

8.       DO NOT TRACK.

We do not note if you set your web browser to send a “do not track” or similar request when you visit our Services, and doing so will not affect the performance of the Services.

9.       SECURITY.

We use reasonable efforts to maintain the security of all Personal Information, including technological safeguards, but cannot guarantee that an unauthorized breach or disclosure of such information could never occur.

10.    CHILDREN.

The Services are intended for use by adults.  The Services do not target children under the age of 18, nor do we knowingly collect any Personal Information by means of the Services from children under the age of 18.

11.    ACCOUNTABILITY.

We are committed to adhering to our privacy policy and applicable laws and to making your online experience secure and valuable. If you have a question, request, complaint, dispute or concern related to this privacy policy, you may send a message by email to info@cfemedia.com or by postal mail to: CFE Media LLC, Attention: Privacy Manager, 3010 Highland Parkway, Suite 325, Downers Grove, Ill., 60515. We will work with you to obtain a prompt resolution of any issues you may have.

 


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